Sona 103 places the highest priority on protecting your personal data. This Privacy Policy clearly sets out what information we collect, why we collect it, and how it is kept secure.
Get a quick overview of the key pillars of Sona 103's Privacy Policy. We uphold international standards across every area.
From the moment you open an account with Sona 103 to every transaction you make, certain information is collected. The sole purpose of this is to deliver the best gaming experience and keep your account secure. No unnecessary or excessive data is ever collected.
When you register with Sona 103, you'll be asked to provide some basic information. This is used to verify your identity and manage your account.
For withdrawals above a certain amount, Sona 103 conducts KYC verification. The following documents may be required as part of this process.
| Document Type | Purpose | Retention Period |
|---|---|---|
| National ID Card (NID) | Identity & Age Verification | 5 Years After Account Closure |
| Passport (where applicable) | Alternative Identity Verification | 5 Years After Account Closure |
| Selfie (with ID document) | Live Verification | Deleted once verification is complete |
| Mobile Banking Details | Payment Verification | For the Lifetime of the Account |
When you use the Sona 103 platform, certain technical information is collected automatically. This is primarily used to improve site performance and ensure security.
Sona 103 never collects your full bank account number, PIN, or password. All payment processing is handled through a fully encrypted gateway.
Sona 103 uses collected data only for specific and legitimate purposes. Every use of your information is clearly outlined below. Your data is never used for any unauthorized purpose.
Your registration information is primarily used to create your account, verify logins, and confirm your identity. Without it, Sona 103 cannot provide a secure and personalized service.
Your payment details are verified during deposits and withdrawals. This ensures funds are sent to the right account and that no fraudulent transactions take place.
The Sona 103 support team uses your contact information to help resolve issues. It may also be used to send important updates, security alerts, or bonus offers — though you can opt out of marketing messages at any time.
Your IP address and device information are used to detect unauthorized logins and suspicious activity, protecting your account from hacking and fraud.
Sona 103 does not use your data for profiling, targeted advertising, or psychological manipulation. Our goal is to provide you with the best service — not to influence your behavior.
Sona 103 stores your data on internationally certified secure servers. These servers are monitored around the clock and undergo regular security audits.
Each category of data has its own defined retention period. Once that period expires, the data is automatically deleted or anonymized.
Sona 103 uses multiple layers of security to protect your data. Beyond encryption, regular security audits and penetration testing are conducted to identify vulnerabilities and resolve them promptly.
Sona 103 has a clear policy — your personal data is never sold or shared with third parties for advertising purposes. That said, there are limited, specific circumstances where sharing information may be necessary.
Only transaction-related data is shared with the relevant payment processor to complete bKash, Nagad, Rocket, or USDT transactions. These third parties follow their own privacy policies and are bound by contract with Sona 103.
Disclosure of certain information to relevant authorities may be legally required in response to court orders, government directives, or legal investigations. Sona 103 complies with the law in such circumstances.
If money laundering or suspicious financial activity is detected, the relevant financial regulatory authority may be notified. This is part of international financial compliance requirements.
Sona 103 never sells or transfers your data to marketing companies, data brokers, or advertisers. This is our non-negotiable policy.
Sona 103 uses cookies on its platform. Cookies are small data files stored in your browser that help improve your experience. We clearly explain which cookies we use and why.
These cookies are essential for the core functionality of Sona 103. They are used to maintain login sessions, store security tokens, and remember your preferences. Disabling these cookies may cause the site to not function properly.
Sona 103 uses analytics cookies for anonymous traffic analysis. No personal data is stored — they simply help us understand which pages are most visited and where issues may occur.
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect login and payment-related functionality.
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Session Cookie | Maintaining Login Sessions | Deleted when browser is closed | No |
| Security Cookies | CSRF Protection | 30 Minutes | No |
| Preference Cookies | Saving Language & Theme Preferences | 1 Year | Yes |
| Analytical Cookies | Traffic Analytics | 6 Months | Yes |
Sona 103 believes every user should have full control over their own data. Your rights are outlined in detail below. Contact us to exercise any of these rights.
You can email support@sona103.biz at any time to find out what information Sona 103 holds about you. A complete list will be sent within 7 business days of your request.
If any of your information is incorrect or out of date, you can request that it be corrected. Some details can be updated directly from your account settings; for anything else, our support team is happy to help.
When closing your account, you may request that all your personal data be deleted. However, certain information (such as transaction records) must be retained for a legally required period.
To stop receiving promotional emails or SMS from Sona 103, click the unsubscribe link at the bottom of any message or notify our support team directly. Security-related messages cannot be disabled.
To exercise any of your rights, email us at: support@sona103.biz — write "Privacy Request" in the subject line. We will respond within 7 business days.
Sona 103 is an adults-only gaming platform. Anyone under the age of 18 is strictly prohibited from opening an account or using the platform. We take every precaution to protect the safety of children and minors.
Providing a date of birth at registration is mandatory. Before any withdrawal, all users' ages are verified through the KYC process using a valid ID. If anyone under 18 is identified, their account is immediately closed and all balances are refunded.
If your child has accessed Sona 103 without permission, please contact support@sona103.biz immediately. We will promptly close the account, refund any balance, and ensure no personal data is retained.
Enable parental controls on your device and use software to block gaming sites. To learn more about responsible gaming, Responsible Gaming Visit the page.
Sona 103 reserves the right to update this Privacy Policy as needed. Changes may occur due to technical updates, new legal requirements, or service improvements. You will always be notified before any significant changes take effect.
If significant changes are made to the Privacy Policy, you will be notified via SMS to your registered mobile number or by email. Notice will be sent at least 14 days before the changes take effect.
Sona 103 keeps an archive of every version of its Privacy Policy. You can request access to a previous version at any time.
If you have any questions or concerns about our Privacy Policy, please reach out using the contact details below. Our privacy team will respond as soon as possible.
Email: support@sona103.biz
Subject: Privacy Policy Request
This Privacy Policy was last updated on January 2026last updated. By continuing to use Sona 103, you agree to this policy.
Your data is completely secure. Register with Sona 103 and enjoy a 100% bonus on your first deposit.